For the last 30 years, AXELOS’
IT Information Library (ITIL) has been recognised as the world’s leading best practice framework for IT management, used by millions of professionals globally.
The ITIL 4 Foundation certification was launched on the 28th of February 2019, AXELOS’ first update in over 10 years. Margo Leach, Chief Product Officer at AXELOS, said, “There is a lot of excitement… The feedback we have had so far has been extremely positive.”
Here’s a quick look at the most important changes introduced in ITIL 4: